Non-Brand Drone Warranty & Service Policy

Drone Fly BD – Transparent after-sales support for non-branded and budget drones in Bangladesh

1. No Manufacturer Warranty

  • Non-brand drones do not come with any official manufacturer warranty or international coverage.
  • Drone Fly BD does not offer brand warranty for these budget drone products.
  • This applies to all generic, unbranded, and white-label drone models we sell.

2. Free Drone Repair Service (Labor Free)

  • We provide limited drone repair support for all non-brand drones purchased from us.
  • Servicing labor is completely free — you only pay for the cost of replacement parts.
  • This is a repair assistance policy, not a product replacement or exchange program.
  • Ideal for customers looking for affordable drone repair in Bangladesh.

3. Drone Battery Policy

  • No warranty is provided for drone batteries under any circumstance.
  • Battery life and performance vary based on usage frequency, charging habits, and storage conditions.
  • Batteries are consumable components with a finite charge cycle — this is standard across all drone brands.

4. Drone Spare Parts Availability

  • If a required drone spare part is out of stock or unavailable in the local market, Drone Fly BD will not be held responsible.
  • Repair turnaround time may be longer for imported or rare components.
  • We will always suggest the best available alternative solution where possible.

5. Third-Party Repair Disclaimer

  • Drone Fly BD is not responsible for issues caused by external technicians or unauthorized repair shops.
  • Any drone serviced outside our authorized service center will lose eligibility for our free labor support.
  • Always bring your drone to us first for safe, professional drone repair assistance.

6. Crash Damage & Physical Damage

  • Crash damage, water damage, and misuse are not covered under any service support terms.
  • Physical damage from accidents, drops, or improper use will be assessed as a standard paid repair.
  • Handle your drone carefully — budget drones require more careful operation than premium branded models.

Delivery Time

Inside Dhaka: 1-2 days
Outside Dhaka: 1-2 days

Shipping Charge

Inside Dhaka: ৳100
Outside Dhaka: ৳200

Warranty

DJI International 1 year warranty policy & Servicing warranty available
for all Non-Brand products

Returns

DJI International 1 Year Warranty Policy
for DJI Products

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